EMS Dispatcher: Coordinate Life-Saving Responses (24/7)

911 Emergency Communications; Berwick (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Berwick, IL seeks Emergency Medical Dispatchers to support urgent medical calls, gather details, and coordinate EMS resources. The role may involve providing caller instructions when appropriate.

A high school diploma is commonly required; EMT or paramedic credentials are not universal, and CPR certification may be required. Expect sponsored training, background checks, and adherence to protocols. Night, weekend, and overtime shifts are possible.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Berwick, IL seeks Emergency Medical Dispatchers to support urgent medical calls, gather details, and coordinate EMS resources. The role may involve providing caller instructions when appropriate.

A high school diploma is commonly required; EMT or paramedic credentials are not universal, and CPR certification may be required. Expect sponsored training, background checks, and adherence to protocols. Night, weekend, and overtime shifts are possible.