EMS Dispatcher - 24/7 Critical Care Coordination

County Emergency Communications; Buffalo Prairie (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications in Buffalo Prairie, IL seeks Emergency Medical Dispatchers. You will receive calls, verify location and callback details, and apply approved questions to assess patient condition.

Using agency-approved protocols, you will determine response priorities, coordinate ambulance resources, and provide protocol-based instructions. Occasional overnight shifts, weekends, and overtime may be required as part of continuous emergency coverage.

Qualifications

• High school diploma or GED required.
• CPR certification commonly required.
• EMD certification may be required before appointment depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

CPR certification

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Buffalo Prairie, IL seeks Emergency Medical Dispatchers. You will receive calls, verify location and callback details, and apply approved questions to assess patient condition.

Using agency-approved protocols, you will determine response priorities, coordinate ambulance resources, and provide protocol-based instructions. Occasional overnight shifts, weekends, and overtime may be required as part of continuous emergency coverage.