Emergency Medical Dispatcher — 24/7 Dispatch & Training

County Emergency Communications; Pewamo (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Pewamo, MI seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS resources. You will follow approved protocols, prioritize responses, and provide instruction to callers as needed.

Requirements include a high school diploma and possible EMD certification; CPR may be required. The role involves overnight shifts, weekends, and overtime per assignment terms.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required before appointment.
• CPR certification could be required depending on the vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Medical dispatch

Call handling

Communication

Data entry

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Pewamo, MI seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS resources. You will follow approved protocols, prioritize responses, and provide instruction to callers as needed.

Requirements include a high school diploma and possible EMD certification; CPR may be required. The role involves overnight shifts, weekends, and overtime per assignment terms.