Employee-Owned Technical Account Specialist

Schweitzer Engineering Laboratories, Inc.; Charlotte (NC); On-site; USD 41,000 - 62,000; Full time

Job summary

Schweitzer Engineering Laboratories, Inc. is seeking an Account Representative to deliver world-class customer service, manage orders and quotes, and support regional accounts.

The role involves pricing and contract negotiations, RMA handling, and arranging customer visits while maintaining customer specifications. The position requires strong communication, proficient writing, and the ability to learn technical product details.

Qualifications

• 3 years of customer service experience required.

Responsibilities

• Provide world-class customer care to internal and external customers.

Skills

Customer service experience

Strong computer skills

ERP/CRM tools

Willingness to travel

Excellent writing & communication

Teamwork

Learn concepts & technical details

Microsoft Office

Education

Associate degree or related business experience

Bachelor’s degree preferred

Tools

ERP/CRM software

Job description

Schweitzer Engineering Laboratories, Inc. is seeking an Account Representative to deliver world-class customer service, manage orders and quotes, and support regional accounts.

The role involves pricing and contract negotiations, RMA handling, and arranging customer visits while maintaining customer specifications. The position requires strong communication, proficient writing, and the ability to learn technical product details.