Employee Experience Concierge

Jones Lang LaSalle Incorporated; San Jose (CA); On-site; USD 59,000 - 64,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through “

Job summary

Jones Lang LaSalle Incorporated is seeking a Workplace Experience Ambassador in San Jose, CA. The role focuses on delivering superior customer service, supporting daily workplace needs, and coordinating events to foster a positive environment for employees and visitors.

The position requires strong communication, organization, and adaptability, with a schedule Monday–Friday 9:00 AM–5:30 PM and on-site work in San Jose. Visa sponsorship is not available.

Qualifications

• Proven experience in a customer service or hospitality role.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Familiarity with workplace technology and policies.

Responsibilities

• Serve as welcoming first point of contact for employees and guests.
• Assist with room bookings, equipment requests, and IT coordination.
• Coordinate workplace events and meetings, including setup and catering.
• Maintain and tidy common areas and amenities.
• Communicate updates and health/safety procedures to staff.

Skills

Customer service

Hospitality experience

Interpersonal skills

Organizational skills

Education

High school diploma

Job description

Jones Lang LaSalle Incorporated is seeking a Workplace Experience Ambassador in San Jose, CA. The role focuses on delivering superior customer service, supporting daily workplace needs, and coordinating events to foster a positive environment for employees and visitors.

The position requires strong communication, organization, and adaptability, with a schedule Monday–Friday 9:00 AM–5:30 PM and on-site work in San Jose. Visa sponsorship is not available.