Employee Benefits Associate – Client Service Track

USI Insurance Services; El Paso (TX); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

5% completion bonus

Job summary

USI Insurance Services is offering an 18-month Employee Benefits Career Track Program designed for recent graduates seeking a career in client service and employee benefits.

You will gain hands-on experience supporting account teams, assisting with client needs, and learning how employee benefit programs are managed day-to-day, while participating in mentorship and networking opportunities across the organization.

Qualifications

• Earned a bachelor's degree within the past two years.
• Organized and able to manage time effectively.
• Pay attention to detail and follow through on deadlines.
• Communicate clearly and work well with others.
• Approach problems with a thoughtful, solutions-oriented mindset.

Responsibilities

• Gain hands-on experience supporting all aspects of employee benefits account management while partnering with client service teams across a variety of clients and industries.
• Support day-to-day account management activities across a variety of clients and industries.
• Assist with client service requests, including ID cards, coverage materials, and plan documentation.
• Gather, organize, and maintain client census data to support the renewal process.
• Review insurance contracts and plan documents for accuracy and completeness.
• Help resolve enrollment issues, billing inquiries, and escalated claims alongside your team.
• Coordinate applications, forms, and documentation required to implement and update insurance coverage.
• Create client-facing materials for meetings, including benefit summaries, guides, and presentation content.
• Participate in internal and external client meetings to learn how teams build relationships and deliver solutions.

Skills

Clear communication

Organizational skills

Attention to detail

Teamwork

Curiosity

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

USI Insurance Services is offering an 18-month Employee Benefits Career Track Program designed for recent graduates seeking a career in client service and employee benefits.

You will gain hands-on experience supporting account teams, assisting with client needs, and learning how employee benefit programs are managed day-to-day, while participating in mentorship and networking opportunities across the organization.