Benefits Account Associate — 18-Month Career Track

USI Insurance Services; Omaha (NE); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus at completion

Structured training program

Job summary

USI Insurance Services is launching an 18‑month Employee Benefits Career Track Program for recent graduates seeking a career in client service and employee benefits. You’ll gain hands‑on experience supporting account teams, handling client needs, and learning how employee benefits are managed day‑to‑day.

You’ll work with HR, Benefits Managers, senior leaders, and other professionals, participate in mentorship, and build connections across the organization, including USI Gives Back community

Qualifications

• Earned a bachelor’s degree within the past two years.
• Organized and can manage time effectively.
• Pay attention to detail and follow through on deadlines.
• Communicate clearly and work well with others.
• Approach problems with a thoughtful, solutions‑oriented mindset.
• Take initiative, stay curious, and are comfortable asking questions as you learn.
• Comfortable using Microsoft Office, including Excel, Word, and PowerPoint.

Responsibilities

• Gain hands‑on experience supporting employee benefits account management with client service teams.
• Support day‑to‑day account management activities across client bases.
• Assist with client service requests, including ID cards and plan documents.
• Gather and maintain client census data to support renewal processes.
• Review contracts and plan documents for accuracy and completeness.
• Help resolve enrollment issues, billing inquiries, and escalated claims.
• Coordinate applications, forms, and documentation to implement/update coverage.
• Create client‑facing materials for meetings and presentations.
• Participate in internal/external client meetings to learn relationship building.

Skills

Communication

Time management

Attention to detail

Teamwork

Problem solving

Initiative

MS Office

Education

Bachelor's degree

Job description

USI Insurance Services is launching an 18‑month Employee Benefits Career Track Program for recent graduates seeking a career in client service and employee benefits. You’ll gain hands‑on experience supporting account teams, handling client needs, and learning how employee benefits are managed day‑to‑day.

You’ll work with HR, Benefits Managers, senior leaders, and other professionals, participate in mentorship, and build connections across the organization, including USI Gives Back community