Benefits Account Associate - Career Track Program (18 Months)

USI Insurance Services; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Flexible spending accounts

Health savings account

Short/long-term disability

Life insurance

Paid time off

Paid holiday time

Paid family leave

Job summary

USI Insurance Services offers an 18-month Employee Benefits Career Track Program designed for recent graduates pursuing client service and employee benefits careers. You’ll gain hands-on experience supporting account teams and client needs, while benefiting from a mentorship program and networking across the organization.

The program provides more than 1,300 hours of structured training and practical work experience, with months 1–3 focused 100% on training. Eligible for a bonus upon completion.

Qualifications

• Earned a bachelor’s degree within the past two years.
• Strong organizational and communication abilities.
• Proactive, detail-oriented and deadline-driven.
• Comfortable using Microsoft Office applications (Excel, Word, PowerPoint).

Responsibilities

• Support all aspects of employee benefits account management with client service teams.
• Assist with client service requests, including ID cards and plan materials.
• Gather and organize client census data to support renewals.
• Review contracts and plan documents for accuracy and completeness.
• Help resolve enrollment issues, billing inquiries, and escalated claims.
• Coordinate applications and documentation to implement/update coverage.
• Create client-facing materials for meetings and presentations.
• Participate in client meetings to learn relationship-building and solutions.

Skills

Attention to detail

Oral & written communication

Organizational skills

Microsoft Office proficiency

Education

Bachelor's degree

Tools

MS Office Suite

Job description

USI Insurance Services offers an 18-month Employee Benefits Career Track Program designed for recent graduates pursuing client service and employee benefits careers. You’ll gain hands-on experience supporting account teams and client needs, while benefiting from a mentorship program and networking across the organization.

The program provides more than 1,300 hours of structured training and practical work experience, with months 1–3 focused 100% on training. Eligible for a bonus upon completion.