Emergency Roadside Dispatch Coordinator

Saia Motor Freight Line LLC

Johns Creek (GA)

On-site

USD 52,000 - 70,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Competitive compensation

Great benefits

Equal Opportunity Employer

Job summary

Saia Motor Freight Line LLC in Johns Creek, GA is seeking a Field Equipment Dispatch Specialist who coordinates prompt resolutions of breakdowns by fielding calls, dispatching service providers, and processing invoices. You will support drivers during critical breakdowns, monitor repair progress, and ensure timely updates to stakeholders, while aligning repair estimates with budgets.

A logistics background, strong Microsoft Office skills, and 2+ years in transportation help you excel in this

Qualifications

Bachelor’s degree in logistics or related field.
2+ years of transportation, logistics, dispatch, or related experience.
Knowledge of general automotive and heavy-duty maintenance concepts and call center environments.

Responsibilities

Responds to emergency roadside requests via phone and email with professional resolution.
Coordinates dispatch of service providers for emergency breakdowns to optimize response times.
Reviews and approves repair estimates to align with budgets and standards.
Audits vendor invoices and approves payments per service agreements.
Monitors repair progress and provides timely updates to stakeholders.