Field Service Dispatch & Client Liaison

stafffinancialgroup; Atlanta (GA); On-site; USD 60,000 - 70,000; Full time

Job summary

Staff Financial Group in Atlanta, GA seeks a Field Service Coordinator to optimize field operations by scheduling technicians, communicating with clients, and ensuring on-time service delivery.

You will act as the liaison between field teams and customers, track calls and parts, and maintain accurate records in our service management system.

This role supports growth in a fast-paced, process-driven environment with opportunities to advance.

Qualifications

• 2+ years in service coordination, dispatch, or related role.
• Excellent multitasking and communication skills.
• Proficient with scheduling and CRM software.
• Comfortable in a fast-paced, deadline-driven environment.
• High school diploma required; associate or bachelor's degree preferred.

Responsibilities

• Coordinate and schedule field service technicians by demand and geography.
• Liaise with customers for scheduling and updates.
• Track service calls, parts, and timelines.
• Maintain records in the service management system.
• Support safety and service quality protocols.

Skills

Scheduling

CRM software

Communication

Multitasking

Customer liaison

Education

High school diploma

Associate or bachelor's preferred

Tools

CRM system

Field service software

Job description

Staff Financial Group in Atlanta, GA seeks a Field Service Coordinator to optimize field operations by scheduling technicians, communicating with clients, and ensuring on-time service delivery.

You will act as the liaison between field teams and customers, track calls and parts, and maintain accurate records in our service management system.

This role supports growth in a fast-paced, process-driven environment with opportunities to advance.