Field Service Scheduler & Dispatch Specialist

100x Recruiting; Atlanta (GA); On-site; USD 60,000 - 70,000; Full time

Job summary

100x Recruiting is seeking a Field Service Coordinator in Atlanta, GA to manage technician schedules, communicate with customers, and ensure on-time service delivery. You will balance demand, geography, and capacity to keep field operations running smoothly.

Ideal candidates have 2+ years in service coordination, strong multitasking and communication skills, and proficiency with scheduling and CRM software in a fast-paced environment.

Qualifications

• 2+ years of experience in service coordination, dispatch, or a related role.
• Excellent multitasking and communication skills.
• Strong proficiency with scheduling and CRM software.
• Comfortable working in a dynamic, deadline‑driven environment.
• High school diploma required; associate or bachelor’s degree preferred.

Responsibilities

• Coordinate and schedule field service technicians based on demand and geography.
• Serve as the liaison between field teams and customers for scheduling and updates.
• Track service calls, parts, and job completion timelines.
• Maintain accurate records in the service management system.
• Support compliance with safety and service quality protocols.

Skills

Scheduling software

CRM software

Communication

Multitasking

Deadline-driven

Education

High School Diploma

Associate degree

Bachelor’s degree

Tools

Scheduling software

CRM software

Service management system

Job description

100x Recruiting is seeking a Field Service Coordinator in Atlanta, GA to manage technician schedules, communicate with customers, and ensure on-time service delivery. You will balance demand, geography, and capacity to keep field operations running smoothly.

Ideal candidates have 2+ years in service coordination, strong multitasking and communication skills, and proficiency with scheduling and CRM software in a fast-paced environment.