Evening Roadside Dispatch Coordinator | Logistics Support

20 Saia Motor Freight Line LLC; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Great benefits

Job summary

Saia is seeking a Logistics Dispatcher to coordinate emergency breakdown responses and support drivers in Atlanta, GA. The role focuses on maximizing equipment utilization, reducing costs, and ensuring timely service provider dispatch.

Responsibilities include fast response to roadside emergencies, prioritizing urgent requests, liaising with vendors and internal teams, reviewing repair estimates, and auditing invoices to align with budgets.

Qualifications

• Bachelor’s degree in logistics or related field.
• 2+ years of transportation, logistics, dispatch, or related experience.
• Knowledge of automotive/heavy-duty maintenance concepts and call center environments.
• Proficiency in Microsoft Office.

Responsibilities

• Coordinate prompt emergency breakdown responses and dispatch service providers.
• Support drivers during breakdowns and monitor repair process.
• Prioritize requests based on urgency to optimize workflow.
• Liaise between vendors and internal departments for collaboration.
• Review and approve repair estimates; ensure budgets alignment.
• Audit vendor invoices and process payments per service agreements.

Skills

Dispatch coordination

Customer service

Microsoft Office

Communication

Education

Bachelor’s degree in logistics or related field

Tools

MS Office

Job description

Saia is seeking a Logistics Dispatcher to coordinate emergency breakdown responses and support drivers in Atlanta, GA. The role focuses on maximizing equipment utilization, reducing costs, and ensuring timely service provider dispatch.

Responsibilities include fast response to roadside emergencies, prioritizing urgent requests, liaising with vendors and internal teams, reviewing repair estimates, and auditing invoices to align with budgets.