Service Dispatch & Admin Coordinator

Atlanta Fork Lifts, Inc.; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Atlanta Fork Lifts, Inc. is seeking a Service Coordinator to be the first point of contact for customers seeking equipment repair. The successful candidate will dispatch service technicians, manage time entries for payroll, and maintain accurate work orders and dispatch logs.

Ideal applicants have 2-3 years of relevant experience, strong customer service skills, and proficiency with NDS, Word, and Excel. This is a full-time office-based role with occasional shop-area activity.

Qualifications

• 2-3 years relevant experience in service coordination or dispatch.
• Cares about accuracy and timely processing of administrative tasks.
• High School Diploma or GED required.

Responsibilities

• Field customer calls/emails and dispatch service technicians.
• Post time daily and input into payroll system.
• Open and close all work orders for service technicians.
• Issue PO numbers for field service and vendors; track open POs and receipts.

Skills

Customer service

Dispatching

Multitasking

Typing

Excel

Education

High School Diploma or GED

Tools

NDS

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Atlanta Fork Lifts, Inc. is seeking a Service Coordinator to be the first point of contact for customers seeking equipment repair. The successful candidate will dispatch service technicians, manage time entries for payroll, and maintain accurate work orders and dispatch logs.

Ideal applicants have 2-3 years of relevant experience, strong customer service skills, and proficiency with NDS, Word, and Excel. This is a full-time office-based role with occasional shop-area activity.