Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Fort Bragg (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Fort Liberty, NC seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and prioritize responses in line with approved protocols. Training or certification may be required before appointment, with CPR and additional coursework often expected.

EMT/paramedic credentials vary by vacancy; refer to the posting. This role involves extended console work, headset use, and shifts that may include nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent required.
• Sponsored training or current Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials may be required depending on vacancy

Job description

County Emergency Communications in Fort Liberty, NC seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and prioritize responses in line with approved protocols. Training or certification may be required before appointment, with CPR and additional coursework often expected.

EMT/paramedic credentials vary by vacancy; refer to the posting. This role involves extended console work, headset use, and shifts that may include nights, weekends, holidays, and overtime.