Emergency Medical Dispatcher - 24/7 Critical Response

County Emergency Communications; Bartlett (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and manage responder coordination.

Responsibilities include questions on patient condition, prioritizing responses, giving protocol-based guidance, and documenting call processing. CPR/EMD certification may be required; post-hire training and ongoing evaluations are common.

Qualifications

• High school diploma or equivalent is commonly required.
• Certification as an Emergency Medical Dispatcher is preferred if available.
• CPR certification may be required in some assignments.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system and coordinate resources.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call taking

Emergency communication

Prioritization

Protocol adherence

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (if applicable)

CPR certification

Tools

Emergency dispatch software

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and manage responder coordination.

Responsibilities include questions on patient condition, prioritizing responses, giving protocol-based guidance, and documenting call processing. CPR/EMD certification may be required; post-hire training and ongoing evaluations are common.