Emergency Medical Dispatcher — 24/7 Critical-Response Role

County Emergency Communications; Chichester (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and gather critical data. You will prioritize responses using approved protocols and coordinate with responders per assignment requirements.

The role may involve overnight, weekend, and holiday shifts with potential overtime. Compliance with CPR and dispatcher certification requirements is expected, with training offered where needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system and coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and gather critical data. You will prioritize responses using approved protocols and coordinate with responders per assignment requirements.

The role may involve overnight, weekend, and holiday shifts with potential overtime. Compliance with CPR and dispatcher certification requirements is expected, with training offered where needed.