Emergency Medical Dispatcher — 24/7 Life-Saving Dispatch

County Emergency Communications; Marston (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Shift premiums

Job summary

County Emergency Communications in Marston, NC is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify location and callback details, and determine response priorities using approved protocols. CPR certification and EM Dispatcher credentials may be required depending on the vacancy; training may be sponsored by the employer.

Expect shift work, including nights, weekends, and overtime, with on-site responsibilities focused on accuracy and coordination of ambulance

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call intake

Location confirmation

Questioning

Priority determination

Dispatch coordination

Protocol instructions

Documentation

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Marston, NC is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify location and callback details, and determine response priorities using approved protocols. CPR certification and EM Dispatcher credentials may be required depending on the vacancy; training may be sponsored by the employer.

Expect shift work, including nights, weekends, and overtime, with on-site responsibilities focused on accuracy and coordination of ambulance