Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; West Paducah (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in the United States seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and details, and determine response priorities using approved protocols. Many roles may include directing responders and providing instructions until arrival.

Candidates should have a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not always necessary.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in the United States seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and details, and determine response priorities using approved protocols. Many roles may include directing responders and providing instructions until arrival.

Candidates should have a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not always necessary.