Emergency Medical Dispatcher — 24/7 Critical Response

County Emergency Communications; Florida; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, collect critical details, and prioritize responses under approved protocols. You may provide pre-arrival instructions and coordinate ambulance resources as part of a dedicated team.

Qualified applicants may have EMS dispatcher certification and CPR training; high school diploma or equivalent is typically required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, collect critical details, and prioritize responses under approved protocols. You may provide pre-arrival instructions and coordinate ambulance resources as part of a dedicated team.

Qualified applicants may have EMS dispatcher certification and CPR training; high school diploma or equivalent is typically required.