Emergency Medical Dispatcher: 24/7 Critical Response Hub

County Emergency Communications; Bell Arthur (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

County Emergency Communications in Bellarthur, NC seeks Emergency Medical Dispatchers to join a rapid-response team. You will handle calls, confirm locations, and coordinate ambulance resources using approved protocols.

The role emphasizes clear communication, accuracy, and composure during emergencies. Applicants typically need a high school diploma and CPR certification; EMT or paramedic credentials are not universally required.

Qualifications

• A high school diploma or equivalent required.
• CPR certification commonly required; EMT/paramedic credentials not universally required.
• Training and certification may be provided by the employer.

Responsibilities

• Receive and process emergency calls for medical assistance.
• Verify patient location, callback number, and access details.
• Ask approved questions to determine condition and priority.
• Determine response priority using the authorized dispatch system.
• Coordinate ambulance resources and dispatch as needed.
• Provide protocol-based pre-arrival instructions when directed.
• Relay information to responding personnel and document calls.
• Participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification or equivalent

Tools

Dispatch software

Job description

County Emergency Communications in Bellarthur, NC seeks Emergency Medical Dispatchers to join a rapid-response team. You will handle calls, confirm locations, and coordinate ambulance resources using approved protocols.

The role emphasizes clear communication, accuracy, and composure during emergencies. Applicants typically need a high school diploma and CPR certification; EMT or paramedic credentials are not universally required.