Emergency Dispatch Trainee – Learn 911 Ops & Skills

Emergency Telecommunicator Services; McFarland (CA); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in MC Farland, CA begins with a structured Dispatcher Trainee/Telecommunicator Trainee program. Trainees learn to receive calls, document incidents, operate communications systems, and support emergency response operations under supervision.

Responsibilities expand as skills are demonstrated; training combines classroom instruction, simulations, and supervised console assignments with potential night or weekend shifts and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Willingness to receive feedback and complete training milestones is expected.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Customer service experience

Education

High school diploma or equivalent

Tools

Computer-aided dispatch (CAD)

Job description

Emergency Telecommunicator Services in MC Farland, CA begins with a structured Dispatcher Trainee/Telecommunicator Trainee program. Trainees learn to receive calls, document incidents, operate communications systems, and support emergency response operations under supervision.

Responsibilities expand as skills are demonstrated; training combines classroom instruction, simulations, and supervised console assignments with potential night or weekend shifts and overtime.