Emergency Dispatch Trainee – Start in 911 Communications

911 Emergency Communications; Everett (WA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications is seeking Dispatcher Trainee and Telecommunicator Trainee candidates to join a structured training program. These trainee positions teach how to receive calls, document incidents, operate dispatch systems, and support emergency response operations, with progression based on training milestones and certifications.

Training may include nights, weekends, holidays, and overtime as schedules rotate and competencies improve.

Qualifications

• High school diploma or equivalent commonly required.
• Trainees are often without dispatch experience; employers may set prerequisites.
• Basic computer skills, clear communication, accurate typing.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Confirm locations and gather incident details.
• Develop typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Job description

911 Emergency Communications is seeking Dispatcher Trainee and Telecommunicator Trainee candidates to join a structured training program. These trainee positions teach how to receive calls, document incidents, operate dispatch systems, and support emergency response operations, with progression based on training milestones and certifications.

Training may include nights, weekends, holidays, and overtime as schedules rotate and competencies improve.