Emergency Communications Trainee: Dispatcher & Telecommunicator

911 Emergency Communications; Pilot Hill (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Pilot Hill, CA is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under qualified supervision.

Training progresses with demonstrated skills; assignments depend on training completion, certifications, and employer standards. This entry-level program may involve nights, weekends, holidays, and overtime as part of training schedules.

Qualifications

• High school diploma or equivalent typically required.
• Basic computer skills and accurate typing required.
• Clear communication and willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing speed

Clear communication

Computer skills

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Pilot Hill, CA is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under qualified supervision.

Training progresses with demonstrated skills; assignments depend on training completion, certifications, and employer standards. This entry-level program may involve nights, weekends, holidays, and overtime as part of training schedules.