Emergency Dispatch Trainee | 911 Communications Training

Emergency Telecommunicator Services; Leland (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Training provided

Job summary

Emergency Telecommunicator Services in Brunswick, NC seeks Dispatcher Trainee and Telecommunicator Trainee to begin a structured path into emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Responsibilities grow with demonstrated skills; completion of training and certifications may be required before independent assignments.

Qualifications

• High school diploma or recognized equivalent required.
• Basic computer skills, clear communication, and accurate typing required.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.

Skills

Typing

Communication

Computer skills

Customer service

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Brunswick, NC seeks Dispatcher Trainee and Telecommunicator Trainee to begin a structured path into emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Responsibilities grow with demonstrated skills; completion of training and certifications may be required before independent assignments.