Emergency Dispatch Trainee & Telecommunicator

911 Emergency Communications; Bowie (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in the United States offers Dispatcher Trainee and Telecommunicator Trainee opportunities aimed at introducing candidates to emergency communications work. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under qualified instructors.

As training progresses, responsibilities increase and independent assignments may follow upon successful completion of training, certifications, and agency

Qualifications

• High school diploma or recognized equivalent.
• Basic computer skills, clear communication.
• Willingness to receive feedback and complete training milestones.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in the United States offers Dispatcher Trainee and Telecommunicator Trainee opportunities aimed at introducing candidates to emergency communications work. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under qualified instructors.

As training progresses, responsibilities increase and independent assignments may follow upon successful completion of training, certifications, and agency