Emergency Dispatch & Customer Support Specialist

Andys Towing LLC; Saint Cloud (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Competitive Compensation

Career Growth Opportunities

Job summary

Andys Towing LLC in Saint Cloud is seeking a professional Dispatcher to handle emergency and non-emergency calls. The ideal candidate will be highly organized, possess excellent communication skills, and be able to make quick decisions under pressure.

Responsibilities include receiving and prioritizing calls, collecting information, and transmitting details to departments. Qualifications include a high school diploma and previous experience in a similar role.

Qualifications

• Previous experience as a Dispatcher or in a similar position is preferred.
• Understanding of best practices and procedures for emergency response situations.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Prioritize calls according to the level of urgency.
• Transmit information to the appropriate person or department.

Skills

Excellent typing and data entry skills

Strong verbal and written communication skills

Highly organized

Ability to multitask

Ability to work well under pressure

Education

High school diploma/GED

Job description

Andys Towing LLC in Saint Cloud is seeking a professional Dispatcher to handle emergency and non-emergency calls. The ideal candidate will be highly organized, possess excellent communication skills, and be able to make quick decisions under pressure.

Responsibilities include receiving and prioritizing calls, collecting information, and transmitting details to departments. Qualifications include a high school diploma and previous experience in a similar role.