Emergency Dispatcher & Customer Care Specialist

Andys Towing LLC; Saint Cloud (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Competitive Compensation

Career Growth Opportunities

Job summary

A towing company in Saint Cloud is seeking a skilled Dispatcher to manage emergency and non-emergency calls. The successful candidate will demonstrate strong organizational abilities and excel under pressure while ensuring effective communication and prioritization of tasks. Previous experience in a similar role is preferred. Offers competitive compensation and benefits including 401(k), health insurance, and career growth opportunities.

Qualifications

• Previous experience as a Dispatcher or in a similar position is preferred.
• Understanding of best practices and procedures for emergency response situations.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Prioritize calls according to the level of urgency.
• Transmit information to the appropriate person or department.

Skills

Strong verbal communication

Strong written communication

Typing skills

Data entry skills

Organizational skills

Multi-tasking abilities

Education

High school diploma/GED

Job description

A towing company in Saint Cloud is seeking a skilled Dispatcher to manage emergency and non-emergency calls. The successful candidate will demonstrate strong organizational abilities and excel under pressure while ensuring effective communication and prioritization of tasks. Previous experience in a similar role is preferred. Offers competitive compensation and benefits including 401(k), health insurance, and career growth opportunities.