Evening Dispatcher: Fast-Paced Emergency Calls & Coordination

CITY TOWING INC; Boca Raton (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Paid Time Off

Career Growth Opportunities

Competitive Compensation

Paid Time Off

Job summary

CITY TOWING INC is seeking a professional Dispatcher to join our team. You will handle emergency and non-emergency calls, gather essential information, and coordinate with response units to ensure fast, accurate action.

The ideal candidate is highly organized, able to multi-task, and comfortable working 4pm–12am including weekends. Strong communication and customer service skills are essential. Training will be approximately 3 to 4 weeks.

Qualifications

• High school diploma or GED required.
• Excellent typing and data entry skills.
• Strong verbal and written communication abilities.
• Ability to stay organized and multitask in a high-pressure environment.
• Prior dispatch or emergency response experience preferred.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Prioritize calls according to urgency.
• Transmit information to the appropriate person or department.
• Direct response units to appropriate location.
• Monitor status of the response team.
• Be a team player with a positive attitude and willingness to learn quickly.

Skills

Typing & data entry

Verbal & written communication

Multitasking

Customer service

Ability to work under pressure

Education

High school diploma/GED

Job description

CITY TOWING INC is seeking a professional Dispatcher to join our team. You will handle emergency and non-emergency calls, gather essential information, and coordinate with response units to ensure fast, accurate action.

The ideal candidate is highly organized, able to multi-task, and comfortable working 4pm–12am including weekends. Strong communication and customer service skills are essential. Training will be approximately 3 to 4 weeks.