Tow & Emergency Dispatcher — Sign-On Bonus

Guardian Fleet Services; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical plans

Vision

401(k) Plan

Holiday Pay

PTO

Sign on Bonus

Employee Referral Bonus

Job summary

A leading towing service provider in Orlando seeks a reliable Dispatcher to serve as the first point of contact for emergency and non-emergency calls. The ideal candidate will maintain call logs, monitor routes, and direct tow truck drivers effectively. Required qualifications include a High School Diploma or equivalent and strong communication skills. Benefits include medical plans, a 401(k), and bonuses. Join us for an opportunity to thrive in a dynamic environment.

Qualifications

• High School Diploma or Equivalent is required.
• Excellent communication and interpersonal skills are essential.
• Ability to handle multiple calls in a busy environment.

Responsibilities

• Provide excellent customer service with every call.
• Answer emergency and non-emergency calls and document important information.
• Direct tow truck drivers based on schedules or customer requests.

Skills

Excellent communication skills

Interpersonal skills

Ability to answer multiple calls

Professional demeanor

Problem-solving skills

Ability to read and write in English

Education

High School Diploma or Equivalent

Tools

Tow book software

Job description

A leading towing service provider in Orlando seeks a reliable Dispatcher to serve as the first point of contact for emergency and non-emergency calls. The ideal candidate will maintain call logs, monitor routes, and direct tow truck drivers effectively. Required qualifications include a High School Diploma or equivalent and strong communication skills. Benefits include medical plans, a 401(k), and bonuses. Join us for an opportunity to thrive in a dynamic environment.