Tow Truck Dispatcher

Lemon's Wrecker; Durham (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

Lemon's Wrecker in Durham, North Carolina, is now hiring a Tow Truck Dispatcher to join our dynamic towing team. The ideal candidate will be reliable, organized, and possess outstanding communication and customer service skills.

The responsibilities include answering calls, dispatching operators, and maintaining communication with both drivers and customers. Flexibility to work evenings, weekends, and holidays is essential. Join us and become an integral part of our team!

Qualifications

• Reliable and organized individual.
• Ability to work in a fast-paced environment.
• Ability to work evenings, weekends, and holidays as needed.

Responsibilities

• Answer incoming calls from customers, law enforcement, and service providers.
• Dispatch tow truck operators efficiently and accurately.
• Monitor driver locations and job status.
• Maintain clear communication with drivers and customers.
• Enter and update service information in dispatch software.
• Handle emergency and high-priority calls professionally.

Skills

Excellent communication skills

Customer service skills

Multitasking ability

Strong computer skills

Strong phone skills

Job description

Now Hiring: Tow Truck Dispatcher

We are seeking a reliable and organized Dispatcher to join our towing team

Responsibilities

• Answer incoming calls from customers, law enforcement, and service providers
• Dispatch tow truck operators efficiently and accurately
• Monitor driver locations and job status
• Maintain clear communication with drivers and customers
• Enter and update service information in dispatch software
• Handle emergency and high-priority calls professionally

Requirements

• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Strong computer and phone skills
• Ability to work evenings, weekends, and holidays as needed