Emergency Dept Patient Access Specialist Fast Registration

Beth Israel Lahey Health; Burlington (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health in Burlington, MA is seeking a Patient Access Representative for the Emergency Department. This full-time role involves registering patients, handling payments, and coordinating scheduling in a fast-paced, patient-centered environment.

Responsibilities include ensuring accurate information, addressing patient questions, and maintaining confidentiality and safety. Prior experience with EHR systems and strong communication are preferred.

Qualifications

• High school degree or equivalent required; associate’s degree preferred.
• 1-3 years related work experience in a fast-paced setting.
• Experience with computer systems and Microsoft Office required.

Responsibilities

• Register patients and explain registration process; respond to questions.
• Process co-payments, co-insurance, deductibles, and balances due; safeguard cash.
• Schedule appointments, verify information, and coordinate with departments to ensure smooth patient flow.

Skills

Call Center Experience

Typing 40+ WPM

Medical Terminology

Bilingual (Written & Verbal)

Education

High School Diploma or Equivalent

Associate’s Degree Preferred

Tools

EHR Software

Job description

Beth Israel Lahey Health in Burlington, MA is seeking a Patient Access Representative for the Emergency Department. This full-time role involves registering patients, handling payments, and coordinating scheduling in a fast-paced, patient-centered environment.

Responsibilities include ensuring accurate information, addressing patient questions, and maintaining confidentiality and safety. Prior experience with EHR systems and strong communication are preferred.