Emergency Department Registration Specialist

Cape Fear Valley Health; United States; On-site; USD 21,000 - 26,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC, seeks an ED Registration Clerk to register patients in a fast-paced emergency setting, collect demographics, and verify insurance information. Responsibilities include documenting in the system, obtaining physician orders for observations/admissions, and collecting payments at discharge.

Ideal candidates have a high school diploma, 2 years of clerical/insurance experience, and strong English communication skills.

Qualifications

• High school diploma or equivalent is required.
• College courses in Business, Medical Office Admin, Health Care Admin, or Computer Tech preferred.
• 2 years insurance/clerical hospital/medical office experience preferred.
• Proficiency in reading, writing, and speaking English.

Responsibilities

• Register ED patients quickly to create accounts within 90 seconds of arrival.
• Enter accurate demographics to obtain MRN and account numbers.
• Place patient identification armbands after accounts are created.
• Obtain demographic, guarantor, and insurance info and document in system.
• Coordinate with physicians for orders when patients are observed or admitted.
• Verify insurance eligibility and benefits using EDI and document in system.
• Inform patients of liabilities and collect co-pays, co-insurances, deductibles, and deposits at discharge.
• Ensure continuous coverage of the work area to support clinical partners.

Skills

English language proficiency

Data entry

Communication skills

Customer service

Critical thinking

Multitasking

Insurance knowledge

Windows OS knowledge

Education

High school diploma or equivalent

Business/Medical Office/Health Care Admin courses preferred

Tools

Microsoft Windows

Job description

Cape Fear Valley Medical Center in Fayetteville, NC, seeks an ED Registration Clerk to register patients in a fast-paced emergency setting, collect demographics, and verify insurance information. Responsibilities include documenting in the system, obtaining physician orders for observations/admissions, and collecting payments at discharge.

Ideal candidates have a high school diploma, 2 years of clerical/insurance experience, and strong English communication skills.