Emergency Communications Trainee | Dispatcher Career Start

911 Emergency Communications; Bangor (ME); Sur place; USD 40 000 - 50 000; Plein temps

Résumé du poste

911 Emergency Communications in Patten, ME offers Dispatcher Trainee and Telecommunicator Trainee opportunities that introduce you to emergency communications work under expert supervision. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations while training milestones are completed.

Training may include classroom sessions, simulations, and supervised console work, with schedules that may involve nights, weekends, holidays, and overtime as

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills, clear communication, and accurate typing are expected.
• Customer service or telephone-based experience may be useful.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Connaissances

Typing

Clear communication

Basic computer skills

Formation

High school diploma

Outils

Computer-aided dispatch (CAD)

Description du poste

911 Emergency Communications in Patten, ME offers Dispatcher Trainee and Telecommunicator Trainee opportunities that introduce you to emergency communications work under expert supervision. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations while training milestones are completed.

Training may include classroom sessions, simulations, and supervised console work, with schedules that may involve nights, weekends, holidays, and overtime as