Emergency Dispatch Trainee – Start in 911 Communications

Emergency Telecommunicator Services; Bangor (ME); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Greenbush, ME is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. The program provides a structured introduction to emergency communications, teaching how to receive calls, document incidents, operate systems, and support response operations.

Trainees advance as skills are demonstrated, with training including classroom work, simulations, and supervised console assignments.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions are often for applicants without dispatch experience.
• Basic computer skills and clear communication are essential.
• Accurate typing and willingness to receive feedback are important.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Document incidents accurately and gather essential details.
• Develop typing and computer-aided dispatch skills.
• Study geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Maintain confidentiality and professional conduct.

Skills

Clear communication

Accurate typing

Basic computer skills

Willingness to receive feedback

Customer service experience

Education

High school diploma or equivalent

Tools

None

Job description

Emergency Telecommunicator Services in Greenbush, ME is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. The program provides a structured introduction to emergency communications, teaching how to receive calls, document incidents, operate systems, and support response operations.

Trainees advance as skills are demonstrated, with training including classroom work, simulations, and supervised console assignments.