Emergency Communications Trainee: Start Dispatch Career

911 Emergency Communications; Wells (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Moody, ME is seeking Dispatcher Trainee and Telecommunicator Trainee candidates to begin a structured program in emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Through supervised instruction and progressive responsibilities, you’ll complete assessments and milestones, with schedules including nights, weekends, and overtime as required by training progress and

Qualifications

• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.
• Customer service or telephone-based experience may be useful. Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Clear communication

Typing

Basic computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Moody, ME is seeking Dispatcher Trainee and Telecommunicator Trainee candidates to begin a structured program in emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Through supervised instruction and progressive responsibilities, you’ll complete assessments and milestones, with schedules including nights, weekends, and overtime as required by training progress and