Emergency Communications Dispatcher Trainee

911 Emergency Communications; Fort Wayne (IN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications offers Dispatcher Trainee and Telecommunicator Trainee opportunities to begin a career in emergency dispatch. Trainees learn how to receive calls, document incidents, operate communications systems, and support response operations.

Training emphasizes skills progression and may include nights, weekends, holidays, and overtime as milestones are met. This role requires strong communication, typing, and a commitment to confidentiality and safety.

Qualifications

• High school diploma or equivalent required.
• Candidates with no dispatch experience may apply.
• Strong typing and communication skills preferred.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Develop accurate typing and CAD skills.
• Monitor radio procedures and unit status.
• Complete assessments and training milestones.

Skills

Typing speed

Clear communication

Basic computer skills

Customer service

Education

High school diploma or equivalent

Tools

Computer-Aided Dispatch

Job description

911 Emergency Communications offers Dispatcher Trainee and Telecommunicator Trainee opportunities to begin a career in emergency dispatch. Trainees learn how to receive calls, document incidents, operate communications systems, and support response operations.

Training emphasizes skills progression and may include nights, weekends, holidays, and overtime as milestones are met. This role requires strong communication, typing, and a commitment to confidentiality and safety.