Emergency Communications Operator (911) – 24/7 Shifts

Public Safety Dispatch Network; Cambridge (MN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Public Safety Dispatch Network in Dalbo, MN seeks a 911 Call Taker to initiate emergency communications and document details accurately. You will verify locations, collect caller information, and follow approved questions to determine urgency, then route data to dispatch teams.

Applicants should have a high school diploma or equivalent, solid listening and typing skills, and the ability to work within structured procedures and shifts as needed.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Ability to follow structured procedures and communicate clearly.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller details.
• Use approved questions to identify urgency.
• Enter details into dispatch software and forward to appropriate function.
• Provide pre-arrival instructions within training scope.

Skills

Typing

Listening

Verbal communication

Customer service

Education

High school diploma or GED

Job description

Public Safety Dispatch Network in Dalbo, MN seeks a 911 Call Taker to initiate emergency communications and document details accurately. You will verify locations, collect caller information, and follow approved questions to determine urgency, then route data to dispatch teams.

Applicants should have a high school diploma or equivalent, solid listening and typing skills, and the ability to work within structured procedures and shifts as needed.