Emergency Communications Dispatcher (911 Call Taker) — 24/7

Regional 911 Intake Solutions; McCurtain (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Regional 911 Intake Solutions seeks proactive 911 Call Takers to operate in McCurtain, OK. You will answer emergency and non-emergency lines, verify locations, gather essential caller information, and document details in dispatch software.

Training and certifications are required, with potential rotating shifts and overtime. Strong listening and typing abilities, clear verbal communication, and the capacity to follow structured procedures are essential.

Qualifications

• High school diploma or equivalent required; some vacancies may accept without dispatch experience.
• Strong listening comprehension, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and complete required assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Listening skills

Typing speed

Verbal communication

Procedural accuracy

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks proactive 911 Call Takers to operate in McCurtain, OK. You will answer emergency and non-emergency lines, verify locations, gather essential caller information, and document details in dispatch software.

Training and certifications are required, with potential rotating shifts and overtime. Strong listening and typing abilities, clear verbal communication, and the capacity to follow structured procedures are essential.