Emergency Communications Call Taker

Public Safety Dispatch Network; Missouri; On-site; USD 32,000 - 46,000; Full time

Job summary

Public Safety Dispatch Network in Clark, Missouri is seeking 911 Call Takers to handle emergency and nonemergency lines, verify locations, and document details for dispatch. The role involves listening carefully, typing accurately, and following scripted procedures under pressure.

Candidates typically have a high school diploma, strong communication skills, and the ability to work rotating shifts. Training and certifications will be provided by the employer.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills preferred.
• Ability to communicate clearly and follow procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward information to the appropriate dispatch function.
• Provide pre-arrival instructions only within training.

Skills

Active listening

Typing speed

Clear communication

Customer service

Education

High school diploma or GED

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Clark, Missouri is seeking 911 Call Takers to handle emergency and nonemergency lines, verify locations, and document details for dispatch. The role involves listening carefully, typing accurately, and following scripted procedures under pressure.

Candidates typically have a high school diploma, strong communication skills, and the ability to work rotating shifts. Training and certifications will be provided by the employer.