Emergency Center Patient Access Specialist

Jacksonville ER; Jacksonville (FL); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Jacksonville ER is seeking a Patient Service Representative to support patient check-in/out in the emergency center. You will greet patients, collect demographics, verify signatures for billing, and direct visitors, ensuring a welcoming environment.

The role requires strong communication, attention to privacy, and ability to use EMR systems. Daily tasks include handling co-pays, balancing ledgers, and coordinating with clinical staff while upholding hospital policies.

Formación

• High School Diploma or equivalent.
• Minimum 2 years in a Patient Access Representative role in a Hospital, ER, or Clinic.
• Experience in medical registration, admitting, and scheduling in an ER setting preferred.

Responsabilidades

• Front Desk Operations: Greet patients, direct services, collect demographics, obtain signatures for billing, and manage phone inquiries.
• Financial Responsibilities: Collect co-pays and account balances; reconcile daily ledgers.
• Facility Cleanliness: Help maintain a clean, welcoming environment for patients and visitors.
• Communication Skills: Interact courteously with patients, families, physicians, and staff while upholding center values.
• Professional Development: Attend monthly meetings and participate in performance improvement activities.
• Other Duties: Assist management with additional tasks and projects as assigned.

Conocimientos

High School Diploma

2+ years experience

EMR proficiency

Descripción del empleo

Jacksonville ER is seeking a Patient Service Representative to support patient check-in/out in the emergency center. You will greet patients, collect demographics, verify signatures for billing, and direct visitors, ensuring a welcoming environment.

The role requires strong communication, attention to privacy, and ability to use EMR systems. Daily tasks include handling co-pays, balancing ledgers, and coordinating with clinical staff while upholding hospital policies.