ER Front Desk & Patient Services Specialist (Part-Time)

Jacksonville ER & Hospital, LLC; United States; On-site; USD 21,000 - 28,000; Part time

Job summary

Jacksonville ER & Hospital, LLC is seeking a Part-Time Patient Service Representative for mid-shift coverage. The role focuses on smooth patient check-in/check-out, accurate data collection, and maintaining confidentiality while supporting the Emergency Center's operations.

Requirements include a High School Diploma and at least 2 years in a Patient Access role in hospital/ER settings; ER registration and scheduling experience is a plus.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of experience as a Patient Access Representative in a Hospital, ER, or Clinic.
• Experience in medical registration, admitting, and scheduling in an ER setting is preferred.

Responsibilities

• Front Desk Operations: greet patients, collect demographics and signatures, direct to services, and manage phone inquiries.
• Financial Responsibilities: collect payments for co-pays, reconcile patient accounts daily.
• Facility cleanliness: help maintain patient areas and restrooms.
• Communication: interact with patients, families, physicians, and staff professionally.
• Professional development: attend monthly staff meetings and participate in improvement activities.
• Other duties: assist management with tasks or projects as assigned.

Skills

Communication skills

Organizational skills

Patient confidentiality

Education

High School Diploma or equivalent

Tools

EMR navigation

Job description

Jacksonville ER & Hospital, LLC is seeking a Part-Time Patient Service Representative for mid-shift coverage. The role focuses on smooth patient check-in/check-out, accurate data collection, and maintaining confidentiality while supporting the Emergency Center's operations.

Requirements include a High School Diploma and at least 2 years in a Patient Access role in hospital/ER settings; ER registration and scheduling experience is a plus.