Patient Service Representative (Mid-Shift, Part Time)

Nutex Health, Inc.; Jacksonville (FL); On-site; USD 22,000 - 30,000; Part time

Job summary

Nutex Health in Jacksonville is seeking a Patient Services Representative to support mid-shift operations in the ER & Hospital. The role focuses on accurate check-in/check-out, patient data collection, and ensuring billing signatures.

Ideal candidates have a high school diploma and at least two years in a patient access role; experience with ER registration and scheduling is preferred; a commitment to patient confidentiality is essential.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 2 years of experience as a Patient Access Representative in a Hospital, ER, or Clinic.
• Experience in medical registration, admitting and scheduling in ER settings is preferred.

Responsibilities

• Front Desk Operations: Greet patients and guests with a cheerful demeanor; determine services and direct patients accordingly; collect demographics; signatures for billing; log patient information; manage phone inquiries; maintain a clean, welcoming environment.
• Financial Responsibilities: Collect payments via cash, checks, and credit card for co-pays; maintain a financial ledger and perform daily reconciliation of patient accounts.
• Facility Cleanliness: Help maintain cleanliness of the facility, patient areas, and restrooms.
• Communication Skills: Interact courteously with patients, families, physicians, and team members; uphold Emergency Center values.
• Professional Development: Attend monthly staff meetings and engage in performance improvement activities.
• Other Duties: Assist management with additional tasks or projects as assigned.

Skills

Communication skills

Organizational skills

Confidentiality

Education

High School Diploma or equivalent

Job description

Patient Service Representative (Mid-Shift, Part Time)## Patient Service Representative (Mid-Shift, Part Time)Apply: Jacksonville ER & Hospital: Part time: Posted Today: JR100608Patient Service Representative (Mid-Shift, Part Time)The **Patient Services Representative (PSR)** plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility. **Qualifications required** * High School Diploma or equivalent* Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic* Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred **Essential Job functions and responsibilities**1. **Front Desk Operations:*** Greet patients and guests with a cheerful demeanor* Determine necessary services and direct patients accordingly* Collect demographic information and ensure proper signatures for billing accuracy* Maintain logs of patient information and manage phone inquiries professionally* Manage office supplies and maintain a clean and welcoming environment**2. Financial Responsibilities:*** Collect payments via cash, checks, and credit card for co-pays and account balances* Maintain an accurate financial ledger and perform daily reconciliation of patient accounts**3. Facility Cleanliness:*** Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms**4. Communication Skills:*** Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values**5. Professional Development:*** Attend monthly staff meetings and engage in performance improvement activities**6. Other Duties:*** Assist management with additional tasks or projects as assigned**Nonessential Job functions:*** Support patient care areas by ensuring appropriate supplies are stocked* Assist with patient restraint procedures and documentation as needed* Attend scheduled meetings as required**Job Competencies*** Proficient in navigating and utilizing Electronic Medical Records (EMR)* Understanding and compliance with Hospital Policies and Procedures* Commitment to ongoing education and professional development**Physical Requirements:*** Constant: Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility* Frequent: Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance* Occasional: Climbing, Kneeling, Distinguishing colors* Rarely: Exposure to electric shock and confined spaces**Work Environment:*** OSHA Category I: Routine exposure to blood, bodily fluids, or other potentially infectious materials#ray10Nutex Health is the premier innovative service provider in the emergency care industry. Our specialists provide unparalleled expertise with the knowledge and competency to make your vision a reality. You can trust Nutex Health to deliver a turnkey process from real estate acquisition, design, and development of the ER facility to staffing, training, and operations.