Emergency Call Taker Start a Critical Public Service Career

Public Safety Dispatch Network; Fairfield (NE); Presencial; USD 35.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Employee assistance

Continuing training

Descripción de la vacante

Public Safety Dispatch Network in Fairfield, NE seeks dedicated 911 Call Takers to handle emergency and nonemergency lines, verify locations, and document details for dispatch coordination.

Successful candidates will follow structured procedures, demonstrate strong listening and typing skills, and work in a role supporting critical public safety communications with potential rotating shifts and training.

Formación

• Strong listening comprehension and ability to follow structured procedures.
• Accurate typing and clear verbal communication.
• Ability to work under pressure in a fast-paced environment.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch.

Conocimientos

Listening skills

Typing accuracy

Verbal communication

Educación

High School Diploma

Herramientas

Call-processing software

Descripción del empleo

Public Safety Dispatch Network in Fairfield, NE seeks dedicated 911 Call Takers to handle emergency and nonemergency lines, verify locations, and document details for dispatch coordination.

Successful candidates will follow structured procedures, demonstrate strong listening and typing skills, and work in a role supporting critical public safety communications with potential rotating shifts and training.