Emergency 911 Call Taker — Launch a Public Safety Career

National Public Safety Careers; Leigh (NE); In loco; USD 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee assistance

Training

Descrizione del lavoro

National Public Safety Careers seeks 911 Call Takers in Leigh, NE to handle emergency and nonemergency lines, verify locations, collect caller data, and document details for dispatchers.

Candidates typically have a high school diploma, strong listening skills, accurate typing, and the ability to follow structured procedures. Training and certifications are provided, with shifts including nights and weekends.

Competenze

• High school diploma or equivalent required; some vacancies accept applicants without dispatch experience.
• Strong listening, accurate typing, clear verbal communication, and ability to follow procedures.
• Passing agency-specific assessments and background checks.

Mansioni

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Conoscenze

Active listening

Typing accuracy

Verbal communication

Procedural compliance

Formazione

High school diploma

Strumenti

Call-processing software

Dispatch software

Descrizione del lavoro

National Public Safety Careers seeks 911 Call Takers in Leigh, NE to handle emergency and nonemergency lines, verify locations, collect caller data, and document details for dispatchers.

Candidates typically have a high school diploma, strong listening skills, accurate typing, and the ability to follow structured procedures. Training and certifications are provided, with shifts including nights and weekends.