911 Call Taker — Launch a Vital Public Safety Career

Public Safety Dispatch Network; Diller (NE); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Diller, NE seeks 911 Call Takers to listen, verify incident details, and document information for responders. Trainees may cover call-taking and dispatch, using approved questions to determine urgency and routing calls to the proper unit.

Candidates need a high school diploma or equivalent, strong listening and typing skills, clear communication, and the ability to follow structured procedures.

Qualifications

• High school diploma or equivalent required or preferred.
• Strong listening, accurate typing, and clear verbal communication are essential.
• Ability to follow structured procedures and complete assessments as determined by the agency.

Responsibilities

• Answer incoming emergency calls and assign nonemergency lines.
• Confirm incident location and caller information.
• Identify urgency using approved questions and document details in dispatch software.
• Forward incident information to the appropriate dispatch function promptly.
• Assist distressed callers with essential instructions within training.

Skills

Listening comprehension

Typing speed

Verbal communication

Documentation accuracy

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Diller, NE seeks 911 Call Takers to listen, verify incident details, and document information for responders. Trainees may cover call-taking and dispatch, using approved questions to determine urgency and routing calls to the proper unit.

Candidates need a high school diploma or equivalent, strong listening and typing skills, clear communication, and the ability to follow structured procedures.