Emergency Call Taker - 24/7 Dispatch Ready

National Public Safety Careers; Hadley (PA); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers is seeking 911 Call Takers for Hadley, PA. Work involves answering emergency lines, verifying locations, and documenting details for dispatch coordination.

Responsibilities include rapid data entry, adherence to scripted questions, and clear communication with responders. Minimum education is a high school diploma; strong listening and typing skills are essential for success.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or public safety experience helps.
• Strong listening, accurate typing, and clear verbal communication essential.

Responsibilities

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller contact details.
• Use approved questions to assess urgency and details.
• Enter information into dispatch software accurately and promptly.
• Relay incident information to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Active listening

Accurate typing

Verbal communication

Multitasking

Education

High school diploma

Tools

Call-processing software

Job description

National Public Safety Careers is seeking 911 Call Takers for Hadley, PA. Work involves answering emergency lines, verifying locations, and documenting details for dispatch coordination.

Responsibilities include rapid data entry, adherence to scripted questions, and clear communication with responders. Minimum education is a high school diploma; strong listening and typing skills are essential for success.