Emergency 911 Call Taker - 24/7 Dispatch Support

National Public Safety Careers; Salina (PA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers seeks qualified applicants for 911 Call Taker opportunities in Salina, PA. The role involves answering emergency and nonemergency lines, confirming locations and callbacks, and entering data into dispatch software.

Training and certification are provided, with rotating shifts and potential overtime. Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear communication.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and accurate typing essential.
• Clear verbal communication and ability to follow structured procedures needed.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Assist distressed callers with essential instructions and information.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow procedures

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers seeks qualified applicants for 911 Call Taker opportunities in Salina, PA. The role involves answering emergency and nonemergency lines, confirming locations and callbacks, and entering data into dispatch software.

Training and certification are provided, with rotating shifts and potential overtime. Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear communication.