Emergency 911 Call Taker — Start Your Impactful Career

Public Safety Dispatch Network; Malta Bend (MO); Sur place; USD 35 000 - 49 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

Public Safety Dispatch Network in Malta Bend, MO seeks 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information for responders.

The role may involve rotating shifts and 24/7 coverage. Training and certifications are provided, and you will use approved procedures to relay incident details to the proper dispatch function.

Qualifications

• High school diploma or recognized equivalent.
• Experience in customer service or public safety is helpful but not required.
• Strong listening comprehension and accurate typing are essential.

Responsabilités

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller details.
• Enter information into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Connaissances

Listening

Typing

Verbal communication

Formation

High school diploma or equivalent

Outils

Dispatch software

Description du poste

Public Safety Dispatch Network in Malta Bend, MO seeks 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information for responders.

The role may involve rotating shifts and 24/7 coverage. Training and certifications are provided, and you will use approved procedures to relay incident details to the proper dispatch function.