Emergency 911 Call Taker - Quick, Critical Caller Support

National Public Safety Careers; Edinburg (VA); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement plan

Paid leave

Employee-assistance programs

Training opportunities

Résumé du poste

National Public Safety Careers is seeking 911 Call Takers in Edinburg, VA. The role involves handling emergency and nonemergency lines, verifying location and contact details, and using approved questions to assess urgency.

You will enter details into dispatch software and forward information to the proper teams. Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills, with the ability to follow structured procedures and work in a

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and clear verbal communication.
• Ability to follow structured procedures and enter data accurately.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.

Connaissances

Active listening

Accurate typing

Clear verbal communication

Structured procedures

Formation

High school diploma or equivalent

Outils

Call-processing software

Description du poste

National Public Safety Careers is seeking 911 Call Takers in Edinburg, VA. The role involves handling emergency and nonemergency lines, verifying location and contact details, and using approved questions to assess urgency.

You will enter details into dispatch software and forward information to the proper teams. Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills, with the ability to follow structured procedures and work in a