Emergency 911 Call Taker – Public Safety Support

Regional 911 Intake Solutions; Gallion (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training opportunities

Job summary

Regional 911 Intake Solutions is seeking a dedicated 911 Call Taker in Gallion, AL. You will handle emergency and nonemergency lines, verify caller data, and document accurate incident details for dispatch coordination.

Successful candidates typically possess a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training, certifications, and shift work may apply.

Qualifications

• High school diploma or equivalent is commonly required.
• Strong listening and typing skills are essential for accurate data collection.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information, document details.
• Enter information into call-processing or dispatch software and forward to the appropriate dispatch function.
• Provide essential pre-arrival instructions within training and certification.

Skills

Listening skills

Typing speed

Customer service

Public safety awareness

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking a dedicated 911 Call Taker in Gallion, AL. You will handle emergency and nonemergency lines, verify caller data, and document accurate incident details for dispatch coordination.

Successful candidates typically possess a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training, certifications, and shift work may apply.